Data Protection

88i's Privacy Policy

Your personal information matters greatly to us. This Privacy Policy clearly explains how we collect, use, and protect your data.

Last Updated: January 2026 | Effective Date: 1 January 2026

We How We Protect You

At 88i, we maintain the highest standards of both technology and policy to protect your privacy.

SSL Encryption

All your data is transmitted using 256-bit SSL encryption. Third parties cannot access or read your information under any circumstances.

Secure Data Storage

Your information is stored on secure servers and protected through regular security audits.

Identity Protection

Your identity information is never sold to third parties. It is used only where strictly necessary.

Minimal Data Collection

We only collect information that is necessary to provide our services. Nothing beyond what is required is requested.

User Controls

You may view, correct, or request deletion of your data at any time.

Legal Compliance

88i complies with international data protection laws and AML regulations. Your information is always handled within the applicable legal framework.

1Introduction & Scope

Welcome to the 88i Privacy Policy. This policy explains how we — the 88i online gaming platform (referred to as "88i", "we", or "us") — collect, use, store, and protect your personal information.

This Privacy Policy applies to the 88i website, mobile app, and all related services. By using our platform, you are considered to have accepted the terms of this policy.

This Privacy Policy of 88i's Terms and Conditions and Responsible Gaming Policy should be read together. These three documents collectively form our complete user agreement.

We believe you should have full control over your own data. That is why we are always transparent about what information is collected, why it is collected, and how it is used. Your trust is our greatest asset, and protecting it is our top priority.

2What Information We Collect

To ensure the best gaming experience and secure transactions on 88i, we collect certain types of information. The table below details exactly what we collect and why:

Type of Information Example Purpose of Collection
Identity Information Name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Email, mobile number, address Account Management & Communication
Financial Information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Gaming Information Game history, bet amounts, wins and losses Account Balance & Responsible Gaming
Technical Information IP address, device type, browser Security & Fraud Detection
Usage Information Login time, pages visited, session duration Platform Improvement & User Experience

We never store your full payment card number. Payment information is processed directly through our certified payment providers.

Additionally, if you voluntarily contact our support team, we may retain records of that conversation to help us serve you better in the future.

3How Your Information Is Used

Information collected at 88i is used solely for specific, legitimate purposes. We never use your data for anything beyond what is necessary.

  • Account Management: Your information is used to create, verify, and maintain your account.
  • Payment Processing: Financial information is used to securely process deposit and withdrawal transactions.
  • Fraud Prevention: Your data is analyzed to detect unusual activity and keep your account and funds secure.
  • Responsible Gaming: Gaming behavior is monitored, and support is provided if signs of problematic gaming are detected.
  • Customer Service: Our support team uses your account information to resolve your issues quickly and effectively.
  • Legal Obligations: Records required for AML and KYC compliance are retained as necessary.
  • Platform Improvement: Statistical analysis is carried out to improve the overall user experience.
  • Contact: We may send you emails or SMS messages to keep you informed about important updates, security alerts, and offers.

We never sell or rent your data to third parties for marketing purposes. Your personal information is not shared with advertisers.

4Who We Share Your Information With

88i takes your privacy seriously. Your information may be shared with third parties only in the limited circumstances outlined below:

  • Payment Provider: Only the information necessary to process transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
  • Regulatory Authority: Information may be disclosed in response to lawful requests from government or regulatory authorities to meet legal obligations.
  • Law Enforcement: Information may be disclosed to law enforcement agencies in response to lawful requests related to investigations into fraud, money laundering, or other criminal activities.
  • Technology Partners: Cloud services and software providers used to operate the platform — they may only process data in accordance with our instructions.

We have data processing agreements in place with all third parties. They are not permitted to use your information for any purpose other than what we have authorized.

5Data Storage & Security

88i uses industry-leading technical and organizational security measures to keep your data safe.

  • All data is transmitted encrypted under 256-bit SSL/TLS protocol.
  • Sensitive data stored on our servers is protected with AES-256 encryption.
  • Regular security audits and penetration testing are conducted.
  • Our data centers operate with 24/7 monitoring and access controls.
  • Only authorized personnel may access specific information.

Data Retention Period: We retain your data for as long as your account remains active. After account closure, certain information may be kept for a defined period to meet legal obligations — typically up to 5 years.

In the event of a data breach, we will notify the relevant regulatory authority within 72 hours and inform affected users as quickly as possible.

6Cookie Policy

The 88i website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser.

  • Essential Cookies: These are essential for login sessions and security and cannot be disabled.
  • Functional Cookies: Used to remember your preferences, such as language and layout settings.
  • Analytics Cookies: Anonymized data is collected to understand and improve platform usage.
  • Security Cookies: Helps detect fraudulent login attempts and unusual account activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

7Your Data Rights

As an 88i user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

Right to Access Your Information

You may request to see what information we hold about you.

Right to Rectification

You may request a correction if any of your information on record is inaccurate.

Right to Erasure

You can request deletion of your information once the relevant conditions are met.

Right to Restrict Processing

You can request that we stop using your information for specific purposes.

Data Portability

You can receive your data in a structured, machine-readable format.

Right to Opt Out of Marketing

You can opt out of promotional emails or SMS at any time.

We aim to respond to all data rights requests within 30 days. In complex cases, this may be extended to a maximum of 90 days.

8Child Protection

88i services are available to individuals aged 18 and above only. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at the time of registration.
  • Age is verified through identity documents as part of the KYC process.
  • Accounts suspected of belonging to a minor are suspended immediately.
  • If any information from a minor is collected inadvertently, it will be deleted immediately.

If you believe a minor is using our platform, please notify our support team immediately.

9Third-Party Links & Services

The 88i platform may integrate certain third-party services, such as payment gateways or game providers. These services have their own privacy policies.

  • Once you access a third-party site, their own policies will apply.
  • 88i is not responsible for how third parties use your information.
  • All contracted partners are required to comply with our data protection standards.
  • Game software providers receive only the information necessary to operate the games.

Our payment partners are PCI DSS certified and approved by local financial regulatory authorities.

10Privacy Policy Updates

88i may update this Privacy Policy as needed. We will notify you of any significant changes.

  • The date of any update will always be shown at the top of this page.
  • For significant changes, a notice will be sent to your registered email address.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree with the updated policy, you have the right to close your account.

11Contact & Complaints

For any questions, concerns, or complaints regarding privacy, please reach out to our dedicated Data Privacy Team.

Email Support
Live Chat
24/7 Live Support

Our privacy team typically responds within 2 business days. Complex matters may take up to 30 days. Do not hesitate to reach out — answering your questions is what we are here for.

Start Gaming Safely

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Your personal information is protected with the highest level of security at 88i. Register with confidence and enjoy the best gaming experience in Bangladesh.

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